1. Introduction

Sixty Four Prospect Street LLC ("Company," "we," "us," or "our") operates a text message reminder system (the "Service") that sends automated SMS notifications to tenants regarding scheduled trash and recycling pickup. This Privacy Policy explains how we collect, use, and protect the personal information you provide in connection with the Service.

By participating in the Service and providing your phone number, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

2.1 Information You Provide

• Full name

• Mobile phone number

• Unit or property address

• Trash/recycling schedule assignment (take-out or bring-in responsibility)

2.2 Information Collected Automatically

• Message delivery status and timestamps (provided by our SMS service provider, Twilio)

• Records of messages sent and received

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To send automated SMS reminders regarding your assigned trash or recycling responsibilities

• To maintain your schedule and contact information in our records

• To troubleshoot delivery issues or service errors

• To comply with applicable legal obligations

We do not use your information for marketing, advertising, or any purpose unrelated to the trash reminder Service.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We use Twilio, Inc. as our SMS delivery provider. Your phone number and message content are transmitted to Twilio solely for the purpose of delivering text message reminders. Twilio's privacy practices are governed by their own Privacy Policy, available at www.twilio.com/legal/privacy.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights or the safety of others.

5. Data Storage and Security

Your personal information is stored in a Google Sheet maintained by the Company and accessible only to authorized personnel. We implement reasonable administrative safeguards to protect your information from unauthorized access. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain your information for the duration of your tenancy. Upon termination of your lease, your contact information will be removed from the Service within 30 days.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request removal of your information from the Service

• Opt out of receiving SMS reminders at any time by notifying us in writing

To exercise any of these rights, please contact us at the address provided in Section 9 below.

7. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify tenants of any material changes by providing written or electronic notice at least 10 days before the changes take effect. Your continued participation in the Service following notice of changes constitutes acceptance of the updated Policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Sixty Four Prospect Street LLC

Website: www.cambridgecreative.dev

This Privacy Policy is provided for informational purposes. Nothing herein constitutes legal advice. Sixty Four Prospect Street LLC recommends consulting a qualified attorney regarding compliance with applicable privacy laws.